Great Eastern Life Assurance Co Ltd
We would like this opportunity to compliment the excellent professionalism rendered by your ESCO Staff: Hakim (Project Manager) & Jun Hao (Programmer) in meeting our dateline (end March) for Shure Microphone installation proposed by Ventus Tay (Sales Manager)
Despite being assigned to the project last minute due to a resignation of your project manager (Raymond Chua) and a slight hiccup on the Shure hardware shipment delivery, Hakim went to the extra mile to ensure all aspects of our requirements are properly addressed and provides daily updates to me.
This would not have been possible without the boundless commitment portrayed by Hakim & Jun Hao that includes working endlessly after office hours and over the weekends to ensure smooth delivery of the project. Great Eastern truly appreciates their commendable efforts.
Thank you once again ESCO.
Best regards,
Mohd Razali
Great Eastern Life Assurance Co Ltd
Aside to Jason, thank you for exceptional service rendered for both Pre-AGM setup and event day itself.
The additional mics and wall-plate were delivered promptly and ready in time for us to use for AGM.
Special mentioned thanks to Shamira & Yvonne for assisting to expedite our request on the equipment and Raja & Mr Thong for the outstanding support rendered for our event. Our Group secretariat dept is very satisfied with the thorough sound balancing and relieved that there’s no feedback sound on the speakers on the event day.
We sincerely appreciate this prompt excellent service by your company.
Best regards,
Mohd Razali
Amdocs
Hi Yaoli,
Thanks to you and your team for all the efforts to work on week days as well as on weekend, appreciate it !!
Regards,
Santosh Garodi
Nanyang Technological University
We would like to first of all, apologize to the technicians on standby on the day of the event as the representative from the events company was ordering them around unmannerly.
I would also want to take this opportunity to commend the technician team for their exceptional performance. Their calm, patient manner was definitely a great help to us during the event.
Their knowledge of the systems and remarkable problem-solving abilities are really appreciated.
Regards,
Denise Lee Chew Woon (Miss)
Events & Communications
Nanyang Technopreneurship Center
The Working Capitol
Big thank you to Amin and the team for the quick response and speedy resolution, its hugely appreciated.
Thanks,
Nick
Whitlock
Hi Sujith,
The client told me you guys worked all night yesterday. She also told me the demo was a success today thanks to you all. Thank you so very much for all the effort. Please thank the team too.
Jim
Jones Lang LaSalle
Hi Yvonne,
First of all I want to say a BIG thank you! for you, Magdalene and ESCO team! For continuous support!
The ESCO Engineers did a great job! Finally my boardroom is back to working condition.
Regards,
Ian Javier
Facilities Management
Client Information Withheld
Client information withheld
Team,
I was on site this afternoon and was immensely pleased with the set up done by Nikki and his team. This is exactly what we were aiming for though the mock up exercise, and this is an exemplifying execution for other countries to emulate.
Well done Nikki and look forward to the full completion!
Sean
Barclays (Client)
Hi Ben,
Many thanks for excellent support and understanding our requirements. I know it was just a days’ notice to ask you to come early morning, but thanks for supporting us and keeping our words given to users.
Thanks,
Shailandra Chouhan
Regional Head of Rich Media Services Asia Collaboration Services
Infrastructure Services
Ministry of Health
Dear Mr Lim, Mr Sujith,
I would like to convey my compliments to Mr Haiqal, Mr Ken Wong and Ms Yvonne Tang for their excellent service.
MOH Ops Centre had encountered a technical problem with our audio visual (AV) system last week on 21 August 2014. The problem was subsequently diagnosed to be a faulty wireless router. Ms Tang was very helpful and arranged for urgent technical support and a loan router set. Mr Haiqal and Mr Wong exhibited technical expertise, innovation, patience and determination in their efforts to solve the problem. The problem was eventually resolved at 7.00pm, after many hours onsite.
Please congratulate Mr Haiqal, Mr Wong and Ms Tang on my behalf. They are the pride of ESCO.
Best regards.
Joe Leng
Principal Manager
(Operations Control 2)
Emergency Preparedness and Response Division
Operations Group
Client Information Withheld
Client information withheld
Dear all,
We wanted to share the hugely successful official opening of the (project location) yesterday.
An interview was held in the (project location) with live footages, and during the inauguration speech, he started off saying “..this is a beautifully design branch with great workmanship…”.
The dedication, hard work and long hours that many of you had put in during the past months have made us achieve this successful event attended by many senior managers. We have also received personal congratulatory greetings from Biz heads. All these feedbacks acknowledging the team’s hard work and diligences.
ITE College Central
A heartfelt THANK YOU to all your kind support towards our Banking Services seminar "Retired & Loving it!" held last Friday. All our participants enjoyed the seminar very much.
The seminar would not been possible if not of ESCO's help with AV support to run the show smoothly.
I hope that you had a great time at the seminar!
Jasmine Lai
Lecturer, Banking Services,
School of Business & Services
Grand Hyatt (Client)
To whom it may concern,
Dennis was the Audio Visual Project Manager for the Residence Project at Grand Hyatt Singapore from October 2013 to January 2015. Currently he is still assisting us by providing valuable advice regarding AV systems.During the period for the project, he held the responsibility of managing and coordinating his team for entire AV installation and commissioning. He was involved in design stage and has been heavily involved in communicating with AV consultant to find suitable solution for our project. Dennis has brought forward good solutions to solve AV issues that we encounter during the project. He showed good judgement and have good knowledge regarding AV system which was implemented in the most efficient way. He proposed the use of frontier speakers for high ceiling function space which we implemented.I would highly recommend Dennis as I consider him as a model member of the AV team whom provide consistency and delivered all expectation.
Yours Faithfully,
Clyric Ng Chen Chang
Engineering Manager
Barclays (Client)
Hi Ismail,
The meeting went well today with no technical hiccups. Thanks to Ismail for all the support in making it a seamless session.
Thank you, ALL!
Best regards,
Mavis
AV Support
End User Technologis
Barclays (Client)
Hi Ismail,
The meeting went well today with no technical hiccups. Thanks to Ismail for all the support in making it a seamless session.
Thank you, ALL!
Best regards,
Mavis
AV Support
End User Technologis
AMDOCS (User)
Thanks Jaslin,
Yaoli came to resolve projector issue but brought wrong lamp type but he helped me resolve this issue by swapping from another meeting room.
Appreciate his passions and willingness to help after work hours.
Thank you all for all your support.
Regards,
Santosh GarodiIT Employee Experience, Service Strategy & Support
Premier Tax Free & Fintrax Payments (Asia)
Hi Nerley, Vasko,
I wanted to extend my sincere appreciation and gratitude for expediting the installation for me & making an exception. Special thanks to Aye Min & his team for doing their work quickly and efficiently last night too.
Best Regards
Rina Ruzanna
Office Manager and HR Executive
Republic Polytechnic
ESCO has been our good working partner and the latest completed project with us was Republic Polytechnic New Campus at Woodlands Avenue 9.
We wish to commend your services rendered to this project since year 2004 for a continuous 36 months. We have thoroughly enjoyed our relationship with your company especially because m/sESCO has shown great interest in our work and given 100% quality leadership which has successfully completed the project without any setback.
We send our warmest regards and wish you continued success and also we wish you similar successes with us / your other clients.
We look forward for more opportunities and co-operation with you in the near future.
Liu Jin
Senior Manager at
China Construction (S.P) Pte Ltd
Barclays Shared Services
Hi Nishant/Sameer
Just writing to say that Vijay has been very helpful on different occasions and before our team moves to N2 shortly, I would like to pass on this feedback for him. It has been great liaising with him over different occasions and each time he has surprised us with his commitment and ownership of the issue.
Devesh Sharma
Assistant Vice President
Corporate & Wealth Fit to Lend Operations
Barclays Shared Services Pvt Ltd
Great Eastern Life Assurance
Hi Yvonne & ESCO,
Thank you very much for the prompt response. Special thanks to your outstanding Assistant Project engineer Mr Ma Hui who came down this morning on time at 9am to rectify the issue within 10 minutes. His capabilities to resolve the AMX issue in such a short time frame is really commendable. We are now able to operate the main AMX touchpanel from the AV room as well as in all the 7 rooms.
Thank you.
Mohd Razali
Operations & Training Management
Centre for Excellence
Temasek Polytechnic (Client)
I would like ESCO to be aware that you have an exceptional employee, Dennis Tan, in your technical division. I would like to commend Dennis for displaying professionalism in his follow-up on the completion and testing process during the handing over of the AV equipment at the Center for Foundation Studies office and learning spaces during June 2014.When Dennis took over the project; there were many unresolved issues relating to the proper functioning of the AV equipment systems. He assured me of ESCO's commitment to resolve these issues. In the process he has demonstrated good technical skills and knowledge.
He has also shown to be responsible and dedicated to the client's needs and requirements. Even during days when he was on MC, he still went all out to ensure that issues were addressed and attended to.
In closing, I believe that Dennis truly deserve to be congratulated and rewarded for providing excellent customer service and support well beyond the expectations.
Yours Sincerely,
Lee Han Young
Manager/ Center for Foundation Studies, Temasek Polytechnic
HDB
Hi Yvonne,
I would to Thank your Technician Ma Hui & Zhi Dong for their Excellent job they had done last Friday (05/06/2015) at AVMR 18.
Thank you.
Mohd Rizal
CPG Facilities Management Pte Ltd
HDB Hub Toa Payoh Building Management Office
Deutsche Bank
I would like to congratulate ESCO in the successful completion of Barclays Project Apex (Seoul), ORQ Level 27 General Floor Space and Phase 1 Atrium.
These Barclays projects have been very difficult to coordinate but ESCO have implemented successfully with a improved workmanship and project management standard.
I would like to thank Raymond Lim for all his help and manage the ORQ site. Raymond's team has also improved the installation standard and I hope this continues to improve throughout Barclays installs. Again thank you for all ESCO efforts.
Regards,
Scott Starr
AV Team Asia Pacific
Barclays Capital
Turf Club
Thank you for the speedy arrangement to replace the faulty Plasma TV set at West Coast this evening. The "post sales" service level of your team is highly commendable.
Thanks to your "SOS" team who rushed down to attend to the problem. The fault was rectified within a short period of time. With your kind assistance, we managed to maintain our amenities level. This is critical to us because there is racing on three consecutive days of this week.
Regards,
Jaslyn Tan
Assistant Manager (Turf Club)
Singapore Police Force
Hi Sham,
On behalf of SPF, I would like to extend my heartfelt gratitude for the strong support rendered by ESCO during the period of National Mourning for the late Mr Lee Kuan Yew.
With a gesture of goodwill, ESCO provided 2 engineers at TP HQ on 29 Mar to support SPF for the State Funeral Procession. Mr Balu Suthakar and Mr Ma Hui were onsite and provided the first level support for our video wall system at TP HQ. The video wall had served our TP users well throughout the entire operation. Balu and Ma Hui were responsive to the fault calls and gave their best effort in ensuring that all the technical issues were swiftly resolved.
I appreciate the hard work and effort from your staff and I am heartened to see the level of support provided. Please convey my gratitude to your staff that have made this possible. Thank you.
regards
Wong Chee Mun
Assistant Director
Police Technology Department / Sensory Systems Division
Singapore Police Force
Dell
The projects need to be 100% complete to close out and ESCO has done a great job helping us out and working with us to create the business relationship in 2014
Michael Powell
IT – Global Video Conferencing Manager Sr. IT PM